probleme with theme who help me?


i bought the theme appointment yesterday i did install the demo and widget etc
but i have a problem with a pluing that works very well
to see capture on the preview mode of my pluing of calculation it works but when I integrate it to my theme it does not work because when I do the calculation the message of adherent does not appear on my page of theme appointment
while everything works with other themes
who tell me how to fix this problem with the theme appointment?
here is the link or is my page
capture1.png
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capture2.png
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Comments

  • Hi  
    Thanks for using our theme.
    Let me know which plugin you have used for calculation.
    Kindly tell me plugin name so that we can assist you better.

    Thanks
    Akhilesh


  • I use this pluing

    Calculated Fields Form




  • I leave you my admin access to go see directly
    thank you to specify what you will change to correct this problem thank you

    ID : admin
    password :
    adminwordpress

  • edited October 31
    Hi 
    We have checked calulated form and its working fine at our end.
    See the snapshot http://prntscr.com/pqjp0m
    I think if you have query related to calculated  form, contact to the plugin author they will assist you better.

    Thanks 
    AKhilesh
  • yes the calculation works very well
    but as I explain when calculating if the budget is less than 10, a paragraph to become a member must appear, but with your theme, it does not work! Verifier capture please!
    and this comes from your theme because with another theme everything works 100%!
    ps: the problem comes from your theme and not the calculated calculation because it works with another theme

    I leave you my admin access to go see directly
    thank you to specify what you will change to correct this problem thank you
    go to my panel and change with my other generapress theme and you'll see for yourself
    so can fix the problem with your theme and tell me what you have to change
    please

    acces panel

    ID : admin
    password :
    adminwordpress


    acces site page de calcul



    capture1.png
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  • edited October 31
    Hi 
    Never share admin detail on support forum.  You can email me your admin detail at my email address 

    I have activated GeneratePress theme and checked your form its did not showing  adherent message.

    Thanks 
    Akhilesh
  • edited October 31
    normal que vous n’ayez rien vu car vous n’avez pas fait de calcul!
    avec le thème generapress
    ajouter une opération pour que le reste à vivre soit inférieur à 10
    et le test apparaîtra
  • normal that you have not seen anything because you have not made a calculation!
    with the generapress theme
    add an operation so that the rest to live is less than 10
    and the test will appear
  • edited October 31
    ill in the boxes like the screenshot with the generatepress theme and you'll see that the text will be appended
    thing that does not work with your theme !: !!!!
    capture1.png
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  • HI 
    Okay I got it your issue.I will check and update here ASPA.

    Thanks
    AKhilesh
  • ok thank you for telling me when will be updated and if you can tell me exactly what you are
     changing because this site is just a demo for you
    so I'm going to want to fix the problem on my official website
    thank you for telling me exactly how to update ASPA
  • edited November 1
    HI 
    Thanks for patience.
    I have resolve your query by adding below css code inside the Appearance > customizer >> header setting >> custom css box. 

    .hide {
        display: initial !important;
    }
    #fbuilder .ignore {
        border: none !important;
    }


    Let me know for any confusion.

    Thanks 
    AKhilesh

  • yes thank you foncrionne but now the whole homepage is deval because the footer is off how to redo it?
  • HI 
    You can add widget in footer widget area as your need.
    See the  below snapshot .


    Thanks 
    Akhilesh
  • HI 
    Did your query resolve ?
    Kindly tell us so that we can close this ticket.
    Thanks 
  • yes the trouble of calculation is solved!
    but could you tell me how to modify these texts on the slider of the home because I do not find it part in the widget.
    so can m indicate or modify this?
    capture3.png
    2M
  • Hi  Dear @computer30
    Sure we will  assist you, kindly create separate ticket  for this bz multiple query in single thread create complexity to handle better support query.
    So pls create separate ticket.
    I am closing this ticket.

    Thanks
    Akhilesh
This discussion has been closed.