First level menu can't open at mobile device

Hello,

I have find a problem, If the first level manu have second or third level menu, I can open the first level menu on computer, but can't open it on mobile device.

For example:
my website: www.the-machining.com, I can open "about us" page at my computer, but can't open it on my mobile, pls see attached picture.

Pls let me know how to solve this problem, Thanks,
Mike



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Comments



  •  

    Please use the custom link for creating About and custom link About should have # (hash) as a link SCREENSHOT


    Like the above procedure, you can create the custom menu of all parent menus.

    Let me know did it work.

    Thanks


  • Hello Prajapati,

    Thanks for your reply, but i think you misunderstood my meaning.

    My problem is : when i browse my website with my mobile phone, when i click the parent menu, it can't jump to the page, but just show the second level menu.

    but when i use computer, everything is ok.

    Please see attached picture.

    You told me  use custom link to creat menu, and have # on the link, I do it, but can't solve my problem.

    Thanks,
    Mike




    computer mode.png
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    mobile.png
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  • Hi mikelaoma

    We have fixed the submenu open issue in mobile so please update the theme package with the latest version.

    Follow the help article to update the theme package  https://help.webriti.com/common-docs/tutorials/how-to-update-pro-theme-package/

    Let me know did it work.

    Thanks 

  • Hi mikelaoma

    Did your issue resolve?

    If you allow can we close this ticket.

    Thanks

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