JS Error

Hola!
I have installed the pro version and not ogre to make it work it keeps throwing the following error on the page.
NO feed to match given criteria. please check your given general settings

And you also see this error in the chrome console:
Uncaught TypeError: $ is not a function
    at HTMLDocument.<anonymous> (easy-feed.js?ver=4.6.10:1474)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

This is the shortcode that I used:
[easyinstagramfeed userid="4233854906" backgroundcolor="#ffffff" num=32 cols=3 loadmorebuttoncolor="#fff" loadmorebuttontextcolor="#000000" followbuttoncolor="#fff" followbuttontextcolor="#000000" accesstoken="4233854906.44a5744.5d26890bb01a4c40a4e6d26e7a9282e7" searchtype="hashtag" hashtag="margogourmet_oficial"]

Comments

  • We received same error. Please update/ fix the plug in asap.
  • Hi, @margo gourmet

    Please share your site URL

    Thanks
  • Hi @margo gourmet , @worvie

    We have checked your given shortcode and we have found you are using wrong Access token or Expired Accesstokn so first enter your Correct and new working access token.
     
    In your shortcode attribute, you have used both user id and hashtag and search by hashtag there is no mean of user id if you have set search type hashtag. we have also check your hashtag "margogourmet_oficial" on instagram Account there is no any feed with this hashtag. But there is a user account with this name.
     So let me clarify what exactly feeds you want to show. your user id feeds or your hashtag feeds or user id hashtag filter feeds. then we can help you better.

    Thanks



  • Hello!
    Thank you very much for the answers, sorry for not answering before.
    The site is published so I had to put the old plugin (the free one).
    The idea is to show the account, not hashtag.
    I'm going to do the test with the id and the access token and I'll tell you how it goes.

    thank you very much!

  • Our Access token should be fine. The plugin stopped working since last week when Instagram specs have been changed; I found similar problems and says that way. 
    Our access token should be fine, but all ID based short cord and hashtag shortcord are not working at all.
    Please look into this issue.
    toppage for id example
    hash tag example product page in instagram tab:

    NO feed to match given criteria. please check your given general settings

  • Hi worvie

    Please share your site admin details on my email id [email protected]

    So we can check this on your end and let you know.

    Thanks
    A
  • Hi!
    I did what they told me and it still does not work:

    :(
  • Hi @margo gourmet

    Please share your new generated access token over email so we can check this on our end.

    Thanks
    A  
  • Hi
    I just sent the access token to your email.
    We need to solve this ASAP

    thank you very much
  • the mail bounced ...
    this is the access token:
    4233854906.44a5744.b5d28eb118d64c3c91fe1842beecb92b
  • Hi, I sent info to the email address you provide. Thank you.

  • Hi worvie

    Resolved your issue please check and let me know.

    Thanks
    A
  • Hi @margo gourmet

    We have checked your access token its working good.

    Please share your site admin details on my email id [email protected]

    So we can check this on your end and let you know.

    Thanks
    A
  • hi!
    sent, yesterday bounced the mail, please confirm if it arrives, it is from my mail: esteban / pampaestudio.cl

    thank you very much
  • Hi 

    Yes received we have sent a mail to install wp editor plugin please install and let me know.

    Thanks
  • It's perfect, thank you very much!
  • Hi @margo gourmet

    Glad I could help ??

    If you’re enjoying your plugin and support can you please review us on WordPress.org to help others connect easier into your and our product? Review form can be found here: https://wordpress.org/support/plugin/easy-instagram-feed/reviews/?filter=5

    Thank you for your time. We appreciate it!

    My pleasure
    A
  • Hi @worvie

    Issue resolved over email. Closing this ticket.

    Thanks

This discussion has been closed.